MS Entourage is a mail client for Mac OS X, supported by Kerio MailServer. This support uses the interface for MS Exchange in Entourage and it includes:
support for groupware data such as mail, calendars, contacts and public folders,
Free/Busy server for meetings management,
connection of various LDAP databases for contact look-up,
learning of the Bayesian filter by moving folders to Junk E-mail or INBOX (for detailed information, see chapter 16.1 Spam Rating tab).
Cooperation of Kerio MailServer with MS Entourage is supported directly. This means that no extension is required to be installed at client stations. It is only necessary to set correctly the basic parameters for an Exchange account.
For proper functionality of Microsoft Entourage, the following services must be running in Kerio MailServer:
HTTP(S) — Kerio MailServer uses this service to communicate with the WebDAV interface and with the Free/Busy server.
LDAP(S) — used for searching for contacts in the Kerio MailServer's LDAP database.
SMTP(S) — used for email sending (only for MS Entourage X and for IMAP and POP3 accounts in any version).
IMAP(S) — this service must be running if MS Entourage X is used.
Warning: In addition to configuration of the services on the server, it is also necessary to map corresponding ports on the firewall protecting the server. Otherwise, services will not be available from the Internet (for details, see section 2.3 Firewall configuration).
Kerio MailServer supports the following versions of the mail client:
MS Entourage X for Mac OS X
MS Entourage 2004 and MS Office 2004 for Mac sp2 — 11.3.3 for Mac OS X
MS Entourage 2008
MS Entourage must be installed on one of the following versions of Mac OS X:
Mac OS X 10.3.9 Panther
Mac OS X 10.4 Tiger
Mac OS X 10.5 Leopard
Warning: Each user profile in MS Entourage can be used for an only Exchange account. Any other account will be dysfunctional. Functionality of POP3 and IMAP accounts is not affected by the account settings.
If any problem occurs regarding communication of Kerio MailServer and an Exchange account in MS Entourage, enable the WebDAV Server Requests option in the Debug log (to see where and how to enable the option, refer to chapter 22.8 Debug). The corresponding log may help when solving any related problems.
Options and settings at the client side are addressed in a special document, the Kerio MailServer, User's Guide. This file can be downloaded at the Kerio Technologies website at http://www.kerio.com/kms-manual.
The settings differ according to what version of MS Entourage is used. For this reason, the settings will be described in three parts. First, setting of MS Entourage version X will be focused. Second, version 2004 will be described. Third, setting of version 2004 with Service Pack 2 along with the 2008 version will be focused.
These versions of MS Entourage use different methods of access to the server data. In MS Entourage X, messages are downloaded from server using the IMAP protocol and calendars with contacts are synchronized using WebDAV interface (Web Distributed Authoring and Versioning). MS Entourage 2004 and higher uses WebDAV interface for downloading and sending of email messages as well.
Other differences are shown in table 38.1 Supported features.
| Character | MS Entourage X | MS Entourage 2004 | MS Entourage 2008 |
|---|---|---|---|
| Searching contacts via LDAP | YES | YES | YES |
| Free/Busy support | YES | YES | YES |
| Delegating folders | NO | YES | YES |
| Support for public folders with contacts and calendars | NO | YES | YES |
| Support for calendar and contact folders in a single account | NO | YES | YES |
| Support for Out-of-office | NO | NO | YES |
Table 38.1. Supported features